SFCT HELP DESK

The South Florida Container Terminal has the following systems available on the internet.

If you need help with these systems or cannot resolve the problem with the online systems please call our

Terminal Solutions Center at the following number: 866-855-8552.

or

Send email to the following address:  tsc@apmterminals.com

For demurrage problems, send email to the following address: tscdemurrage@apmterminals.com

Import availability by container number or bill of lading number:

Export Booking Information:

Container History:

Hazardous Cargo Information:

Import demurrage payment:
Registration is required.
You may calculate import demurrage for a future date.

Online payment is available for the following:

US Customs Xray exam (VACIS$), (shipside SSVACIS$);

US Department of Agriculture (USDA$);

US Customs Landed Quantity Verification (LQV$);

Intraport drayage to sheds E, G, Seaboard Marine, Fumigation (Dray$);

US Coast Guard Inspection for all lines except CMA Line (USCG$).